Free tool

What's my IP?

Half of any support call is working out what you are actually using. This reads it straight off your device, so when you ring us you can tell us in ten seconds instead of ten minutes.

Your device, as we would see it

Everything below is read on this device, in your browser. Nothing is stored, and nothing leaves the page until you press copy.

The IP address and provider come from a public lookup service. Everything else your browser already knows about itself.

Your device details

Reading
Public IP address
Checking…
Internet provider
Checking…
Approximate location
Checking…
Operating system
Browser
Screen size
Connection

Location is approximate. It usually shows the nearest telephone exchange, not your address.

Why this is useful

Three things it saves you explaining

Which provider you are on

When the internet is misbehaving, the first question is always who supplies the line. Your provider shows here without you hunting for a bill.

Whether your address has changed

Some faults, and some blocked services, come down to a public IP that moved. Copying this before and after a problem tells us more than any description can.

What you are running

Operating system, browser and screen size decide half of what we suggest. It saves the part of the call where we ask you to find your Windows version.