Contact Reality Computer Services
Ring us, or tell us what's wrong
Phone is quickest, especially if you're stuck right now. If it's not urgent, or it's easier to write it down, send the form below and we'll come back to you.
What happens next
No ticket queue, no call centre
We offer flexible support options to suit your needs. Many problems can be resolved remotely, while hardware repairs and installations can be carried out at your home or business premises. There is one person at the other end of this, and he does the work as well as answering the phone.
You speak to Darren
Either straight away, or as a call back if we're on another job. Describe it however makes sense to you. “It's slow”, “the email's stopped”, “there's a message I don't like the look of”.
We work out what it is
Often over the phone, often by connecting to your screen with your permission while you watch. You'll be told what's wrong and what it takes to fix before anything is agreed.
It gets fixed
Remotely there and then, on site at your home or office, or at the bench if the machine has to come to us, in which case we collect it and bring it back.
Where we work
Farnborough, and a good way around it
We're based in Farnborough and cover Hampshire and Surrey for on-site visits and collections (Aldershot, Fleet, Camberley, Frimley, Farnham, Guildford, Basingstoke, Woking and the towns in between).
Remote support isn't limited by geography at all. If you've moved away, or you have staff working somewhere else entirely, we can still help them.
Send an enquiry
Tell us what's happening
A sentence is enough. We'll come back to you with what we think it is and what it'll take to put right.
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07971 690187
Ring Darren directly. If we're on another job, leave a message and we'll call back.
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support@realitycs.co.uk
To confirm: Darren's support address goes here.
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Farnborough, Hampshire
On-site across Hampshire and Surrey. Remote support anywhere.