Cyber security & protection

Protection that stays out of the way

Your data is one of your most valuable assets. We provide reliable security solutions to help protect your devices, files and business systems, and as an ESET partner we install and manage the same business-grade protection on office machines and home computers alike.

Nobody is too small to be worth attacking

Most attacks aren't aimed at anyone. They're aimed at everyone, and they find whoever left a door open.

The email that looks like an invoice from a supplier you really do use. The password reused across six sites, one of which has been breached. The laptop with protection that expired eighteen months ago and has been quietly nagging ever since.

We put sensible protection in place, keep it current, and check the things that actually get people caught, rather than selling you a product and leaving you to configure it.

What we cover

The protection we put in place

We are partnered with ESET and Livedrive to provide trusted security and backup solutions for both home and business users. The same approach applies whether it's twelve office machines or one laptop on a kitchen table. The scale changes, the principles don't.

  • ESET antivirus, installed and managed
  • Ransomware protection
  • Email security and phishing defence
  • Device security reviews
  • Virus and malware removal
  • Microsoft 365 security configuration
  • Multi-factor authentication set up
  • Who-has-access-to-what reviews
  • Updates and patching kept current
  • Backup as a ransomware fallback
  • Plain-English advice for staff and family
  • Help after something has gone wrong

In more detail

Four things that actually stop trouble

ESET on every machine

Business-grade protection rather than whatever came free with the laptop, licensed correctly, kept up to date, and configured so it blocks what matters without throwing warnings at people all day.

Email is the front door

Nearly everything arrives by email. Filtering, sender checks and a look at the rules sitting in your mailbox, because one of the first things an attacker does is quietly forward your mail somewhere else.

Passwords and second factors

Multi-factor authentication on the accounts that matter, so a stolen password on its own isn't enough. It's the single change that prevents the most damage, and it takes minutes to set up.

Backup, because nothing is perfect

The only reliable answer to ransomware is a backup it couldn't reach. We treat backup as part of security rather than a separate purchase, so a bad day stays a bad day rather than becoming a closed business.

If it's already happened

Ring us and stop using the machine. We'll work out what got in, what it reached, what has to change immediately, and what can be recovered, in that order, without any lecture about how it happened.

The people, not just the machines

The most useful security advice is short and specific: what a real invoice email looks like, why the bank never asks that, and who to tell the moment something feels wrong. We give it in plain English, to staff and to families.

Customer reviews

What people say about working with us

“Over the past decade, we've changed suppliers in almost every area of our business. We run a very busy ‘always on’ recruitment business. Darren has and continues to be an exceptional partner for us.”
Steve BraunerSyntech Recruitment
“Darren is a magician! He returned my pc the next day fully working - i am beyond thrilled.”
Shazina WallingtonHome customer

Common questions

What people ask about security

Isn't the antivirus built into Windows enough?

It's a reasonable floor and much better than it used to be. What it doesn't give a business is central visibility, knowing that every machine is protected, up to date and reporting in. That's what a managed ESET deployment adds.

We're a small business. Are we really a target?

Not personally, and that's exactly the point. Most attacks are automated and indifferent to who you are. Small businesses get hit because they're reachable, not because anyone chose them.

I think I've been scammed. What do I do first?

Disconnect the machine from the internet and leave it switched on but unused, then call us. If money or card details were involved, call your bank at the same time. Don't delete anything, because what's there tells us what happened.

Will security software slow the computers down?

Not noticeably, on anything of a reasonable age. Where a machine does struggle it's almost always the machine rather than the protection, and an SSD upgrade fixes both problems at once.

Can you protect our home computers too?

Yes, and plenty of our business customers ask us to. The threats are identical; only the number of machines changes. See home computer support for everything else we do at home.

Do you handle Cyber Essentials certification?

Tell us if that's what you need and we'll talk it through honestly. The technical controls it asks for (patching, access control, multi-factor authentication, protection on every machine) are the work we'd do anyway.

Protect your devices

Tell us what you're protecting

How many machines, whether they're at home or in an office, and whether anything has already gone wrong. If you think you've been caught by something, say so and call as well.

  • 07971 690187

    Ring Darren directly. If we're on another job, leave a message and we'll call back.

  • support@realitycs.co.uk

    To confirm: Darren's support address goes here.

  • Farnborough, Hampshire

    On-site across Hampshire and Surrey. Remote support anywhere.

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